Refund policy
Refunds will only be issued for products that are returned in their original, unused condition within 30 days of purchase.
2. To request a refund, customers must provide proof of purchase, such as a receipt or order confirmation email.
3. Refunds will be issued to the original form of payment used for the purchase.
4. Shipping and handling fees are non-refundable.
5. If a product is damaged or defective upon arrival, customers must contact us within 7 days of receiving the product to request a refund or exchange.
6. We reserve the right to refuse refunds for products that have been used or damaged by the customer.
7. Refunds may take up to 7-10 business days to process.
Personalized jewelry is nonrefundable